Return and Exchange Policy
Digital Products All Sales Are Final
All themes and digital products sold through CSE are delivered electronically and are considered final sale. Due to the nature of digital goods, which can be downloaded, copied, and used immediately upon purchase, we do not offer returns, refunds, or exchanges once a purchase is completed.
By completing your purchase, you acknowledge and agree that:
- You are buying a digital product that is delivered instantly and cannot be returned.
- All sales are final, and no refunds or exchanges will be issued.
- You have reviewed the theme's description, features, demos, and documentation prior to purchase.
Before You Buy
We encourage you to explore our live previews and demos, review the full feature list, and contact us with any questions before completing your order. We're happy to help you determine whether a theme fits your needs.
Technical Issues
If your theme is faulty, corrupted, or does not function as described, please contact our support team at [your support email] within [e.g. 14] days of purchase. We will work with you to resolve the issue through troubleshooting, fixes, or a replacement file. This does not constitute a refund but ensures you receive a working product.
Unauthorized Charges
If you believe a charge was made in error or without authorization, please contact us directly before initiating a chargeback so we can resolve the matter promptly.
Contact
For any questions about this policy, reach out to us